Your privacy is our priority. This document details how 8e88 collects, uses, stores and protects the personal data of all members on our Malaysia online betting platform.
8e88 ("we", "Platform", "8e88.wine") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you register as a member, use our betting services, contact customer support, or browse our website.
This Policy applies to all registered members and visitors of 8e88.wine, regardless of how you access the platform — whether via web browser, iOS or Android mobile app, or any other interface we provide. By using the 8e88 platform, you agree to the practices described in this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions 8e88. In the event of any conflict between the two documents regarding privacy, this Privacy Policy shall prevail.
8e88 collects various types of information depending on how you interact with our platform. Below is a detailed breakdown of the data categories we collect:
| Data Category | Example Information | When Collected |
|---|---|---|
| Identity | Full name, date of birth, identity card or passport number | During registration & KYC |
| Contact | Phone number, email address, mailing address | During registration |
| Financial | Bank account number, bank name, e-wallet information (Touch 'n Go eWallet, GrabPay, Boost) | When providing a payment method |
| Verification | Copies of identity documents, verification selfie, proof of address | During the KYC process |
| Communications | Records of conversations with customer support, complaints and feedback | When you contact us |
When you use the 8e88 platform, our systems automatically record certain technical information to ensure platform security and smooth operation:
In certain cases, 8e88 may receive additional information about you from trusted sources, including identity verification service providers, financial institutions for payment verification, and sanctions list databases for AML compliance purposes.
Every piece of data we collect has a clear purpose. 8e88 does not use your data for any purpose not stated in this Privacy Policy:
8e88 processes your personal data on one or more valid legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA):
8e88 does not sell, rent, or disclose your personal data to third parties without your consent, except in the following limited circumstances:
We share limited data with service providers that support 8e88 operations, including payment processors, KYC service providers, cloud infrastructure providers and customer support service providers. All these providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with 8e88's instructions.
8e88 may disclose your data to government authorities, regulatory bodies, or law enforcement agencies when required by Malaysian law or a valid court order. We will not voluntarily disclose such information without a clear legal basis.
In the event of a merger, acquisition, or asset transfer involving 8e88, member personal data may be transferred as part of that transaction. In such cases, 8e88 will notify all members and ensure the new recipient maintains equivalent data protection standards.
The 8e88 platform uses cookies and similar tracking technologies to enhance user experience and platform security. The following are the types of cookies we use:
You can manage cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the 8e88 platform.
Protecting your personal data is a responsibility we take very seriously. 8e88 implements multiple layers of technical and organisational security measures to ensure your data is protected at all times:
8e88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law:
Once the retention period has expired, your data will be securely deleted or anonymised in accordance with 8e88's established data disposal procedures.
As an 8e88 member, you hold several important rights regarding your personal data. We respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any personal data that is inaccurate or incomplete.
You may request deletion of your data in certain circumstances, subject to our legal retention obligations.
You have the right to object to the processing of your data for specific purposes such as direct marketing.
You may request your data in a structured, machine-readable format for transfer to another platform.
You have the right to request that 8e88 restrict how we use your data in certain circumstances.
To exercise any of the above rights, contact the 8e88 support team via live chat. We will process your request within 14 business days. Please note that some requests may be subject to identity verification beforehand.
The 8e88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18. Should we discover that a child's data has been collected without proper age verification, we will take immediate action to delete that data and close the relevant account.
If you believe a minor under the age of 18 has registered an account on our platform, please contact 8e88 support immediately so we can take appropriate action.
8e88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, the technologies we use, applicable legal requirements, or the way we conduct our business.
Any material changes to this Privacy Policy will be communicated to you via an in-platform notice or your registered email at least 7 days before the changes take effect. Your continued use of the 8e88 platform after the effective date of such amendments will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please reach our team through the following channels:
For more formal complaints relating to data protection, you also have the right to submit a complaint to Malaysia's Department of Personal Data Protection (JPDP) if you believe 8e88 has failed to comply with the Personal Data Protection Act 2010.
Privacy is more than a document — it is a daily practice embedded in every aspect of 8e88's platform operations.
Every communication between your device and 8e88's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions. Your data cannot be intercepted in transit.
Your identity verification documents are processed through an encrypted, integrated KYC system. Only authorised staff can access your documents, and every access is logged for internal audit purposes.
Your personal data is not a revenue source for 8e88. We have never sold, rented, or disclosed your information to advertisers or external marketing companies for any purpose.
8e88 provides 2FA for all member accounts. By enabling 2FA, your account is protected by an additional security layer that ensures only you can log in, even if your password is compromised.
8e88's automated security systems monitor account activity around the clock. Any suspicious access attempts are detected and blocked immediately, and you will be notified via email or an in-app notice.
All data handling practices at 8e88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have full rights to access, correct, and request deletion of your data at any time.
With a transparent privacy policy and the latest data protection technology, 8e88 is an online betting platform you can trust completely.